Business Contingency Plan for Banking during the Pandemic

June 17, 2021

By Nikhil Korgaonkar, Regional Director, Arcserve India & SAARC
The sector of banking, financial services, and insurance (BFSI) is becoming highly digitally enabled as financial and banking activities are core to any society. In particular, digital adoption has become fundamental for banks to stay relevant and in business, causing an increase in data volume. Data is the lifeblood of every financial organization and is experiencing this exponential growth due to the digital enablement of financial services. For instance, COVID-19 provided the impetus to online trading through UPI, which doubled from the previous year’s 2.1 lakh crore rupees to 4.3 lakh, crore rupees in January 2021.
Unfortunately, there are also many downsides from digital dependence. For instance, banks have become an attractive target for cyber-attacks. In December 2020, two Indian banks were reported to have suffered from two different ransomware attacks, namely the Egregor ransomware and the Everest ransomware.
Trouble in the IT infrastructure is another type of disruption caused by digital dependence. A leading private sector bank had multiple instances of downtime in the last few months in its internet banking, mobile banking, and payment utility services. As a result, India’s Reserve Bank of India (RBI) asked the bank to temporarily shut down its digitization initiative and stop sourcing new credit card customers.
Many other similar disruptions dotted the Indian banking sector last year since the pandemic catapulted digital transformation to a new height. Therefore, to keep India’s financial backbone up and running in March 2021, the RBI asked banks to share and implement their business contingency plans (BCPs). A standard BCP includes measures to prepare for anticipated disruptions, ensure smooth flow of operations and staffing, identify critical resources, and form crisis management groups. To show the criticality of the existence of a BCP for the banking industry, RBI shared its BCP before it issued the directive for other banks.
RBI also emphasized the criticality of having cybersecurity and IT resilience for banks and asked them to have a distinguished, focused approach for each.
Protection from Multi-fold Increase in Ransomware Attacks
The year 2020 was razed by two major crises, the COVID-19 pandemic and ransomware attacks, a specific kind of cyberattack. Unfortunately, nothing is stopping the ransomware attacks in today’s pro-digital world. Criminals are always on the lookout to breach an organizations’ IT network. They either steal its data or sell it on the darknet. Or they steal and trade but also hold the network to ransom, demanding large sums before releasing it.
In addition to banks and financial institutions, several other large governments and private organizations such as the National Highways Authority of India (NHAI), Cognizant, and Honda were also attacked by ransomware in the last year. It is noteworthy that these organizations were also not without any security measures like the banking industry. For instance, Honda had spent millions on its cybersecurity protocol, creating layers of security to protect its invaluable asset: data.
Cybersecurity Ventures’ 2020 report estimates cybercrime damage to be around US$6 trillion by the end of this year, with a cyberattack occurring every 40 seconds in 2016 to every 11 seconds in 2021, equivalent to about 3 million businesses being affected by ransomware attacks in a year. The average ransom payout has also nearly tripled over the last year.
With that, the question arises, how do organizations protect their data despite having security measures? What if the first line of defense (cybersecurity) fails? Will it still be possible to retrieve data seamlessly within minutes to ensure business continuity? Would the last line of defense stand? Can data protect itself when all security measures have failed?
Critical Data Protection Objectives That Need Consideration
Two main objectives drive the data protection space: Recovery Point Objective (RPO) and Recovery Time Objective (RTO). RPO is the amount of data you can afford to lose when you bring back your system online after a disaster, and RTO is the minimum amount of time you can allow to bring up your plans after a disaster.
The value of data a company protects is not always the same. For example, data such as email that has not been accessed in the last 5-6 months is more for archival purpose, while fast data can be used by bank executives to quickly access a customer’s records to see their current financial standing and past purchases with the bank, allowing the bank to offer new products. Another example is data under the human resources department. It is not as crucial as customer data for business continuation. So why use the exact solutions to protect all data with equal priority?
It is crucial to segregate data and have different measures to protect it, as shown here:
  1. Data and Secondary Systems (RPO/RTO > 24 hours)
  2. Business Critical Systems (RPO/RTO – 1 to 4 hours), and
  3. Mission Critical Systems (RPO/RTO – Near Zero).
Daily backup is not good enough when it comes to mission-critical data that needs a near-zero downtime. You need to look beyond “backup” that can give you RTO of hours to a day.
It would be best to have DC DR solutions with replication capabilities that should be platform-agnostic and seamless to transcend between physical, virtual, cloud, multi-cloud, on-premise, off-premise, or hybrid environments. Keep the mission-critical data continuously available between DC and DR.
Again, most solutions fail as they are not application aware but merely a snapshot of replication between storage devices on JBODs or VM-level replication. This is not good enough when every transaction, every row of your database, is essential, and you need solutions that go far beyond that point.
Follow a Holistic Ransomware Protection Approach
As India prepares for a full-throttle adoption of a digital-only world, it is essential to identify what you are trying to protect and what needs actual protection. Do your cybersecurity measures protect your data, and what are the stakes in case of a failure?
Ransomware prevention requires multi-fold strategies. Remember, there are no “silver bullets” to prevent ransomware attacks. It is possible to reduce the probability of an attack with cybersecurity measures, yet an orchestrated recovery is crucial if one still takes place.
Banks should look at creating multimodal strategies that can give a solid last line of defense. One of the most successful strategies has been the 3-2-1-1 Backup Strategy. In this, three different copies of data are created, one primary and two backups. The backups are then separately stored locally on two different storage media. One of these is kept in offsite storage (secure storage, cloud, etc.), and the other copy is on immutable storage, which can be a separate safe cloud.
Whenever a data protection and recovery solution with proper cybersecurity in place is implemented and aligned with the 3-2-1-1 best practice approach, one or more copies of your data will always be available for recovery in the event of a ransomware attack. The strategy can also enable you to spin up virtual machines so that your vital business applications can start immediately while data is being restored in parallel.
It is commendable that RBI has initiated a highly process-oriented strategy building for Indian banks and is leading from the front. It remains to see how quickly the Indian banking sector can implement it. Important to note here is that the same data protection and recovery strategy can apply to any enterprise that deals with huge volumes of customer data and cannot afford business downtimes, even seconds. This brings us back to the importance of having a functional BCP that ensures all organization’s critical functions continue to be available to individuals, businesses, and governments under all circumstances.

R&M Introduces First Single Pair Ethernet System

June 16, 2021

The door opener to smart buildings. R&M develops a complete SPE cabling system with connectors, connection modules and patch cords for building automation.

BENGALURU, India/WETZIKON, Switzerland – June 16, 2021 – The cabling for the new Single Pair Ethernet (SPE) network technology is now ready to use. R&M, the globally active developer and provider of cabling systems for high-quality network infrastructures, based in Wetzikon, Switzerland, is launching the first complete SPE system on the market. It comprises connectors and connection modules, installation cables and patch cords for building automation networks.

Single Pair Ethernet will become a key technology in smart building,” explains R&M Market Manager Matthias Gerber. SPE cabling is paving the way to seamless building automation with Ethernet and building management on the basis of the universal Internet Protocol (IP). SPE cabling links the smallest digital terminal devices and sensors in buildings with data networks and the Internet, resulting in the Internet of Things (IoT).

Largest area of application: digital ceiling

Single Pair Ethernet extends the concept of local data networks (LAN) and structured cabling systems. For signal and data transmission, only two copper wires are required instead of eight or one wire pair instead of four. SPE cables are thinner and the connectors smaller than their counterparts on the LAN cabling side. This is why a large number of small devices can also be connected without any problems with SPE cabling.

Initially, the largest area of application is ceiling cabling, in other words the digital ceiling,” said Matthias Gerber. Starting from floor distributors or service nodes in the ceilings, SPE cabling can spread a long way. The SPE system from R&M offers a transmission range of 600 meters.

SPE can network countless digital terminal devices, e.g. smart LED lights, remote-controlled monitors and scoreboards, temperature, light and climate sensors, controllers for heating and ventilation, electronic cash registers and self-service terminals. R&M sees the possibility for a wide range of applications in hospitals, hotels, malls, industrial parks, office centers, administrations and similar cases.

In addition to data and signals, SPE cabling can also transport electricity and thus supply terminal equipment with power. In many cases, this eliminates the need for separate wiring for the power supply.

Promoting the use of Single Pair Ethernet

R&M is one of the driving forces behind the standardization and broad market launch of Single Pair Ethernet (SPE). In 2020, R&M founded the Single Pair Ethernet System Alliance together with more than 20 international technology companies. It aims to promote the use of SPE in a wide range of applications and areas of operation.

R&M is the first supplier to introduce a complete SPE cabling system. From the outset, R&M focused on a complete solution that extends from the distribution panel to the outlet. R&M offers two connector systems: LC-Cu in compliance with IEC 63171-1 for structured cabling and building automation, and MSP in compliance with IEC 63171-2 for the industrial environment. The new products can be combined with existing R&M outlets and 19″ panels.

R&M is convinced that the future belongs to smart buildings. Building management will be digital and IP-based throughout. Something that will help this is the use of new network structures, such as digital ceiling in combination with Single Pair Ethernet, for the cabling of the final few meters. This allows all areas of building automation to be integrated in a structured solution concept.

More information


Blog: Single Pair now ready to use

Blog: Complete System – Single Pair Ethernet

Video: SPE MSP:

Video: SPE LC-Cu:

The first complete cabling system for Single Pair Ethernet (SPE) from R&M includes connector systems according to the LC-Cu standard (left) and MSP standard (right), each with the corresponding connection modules. Images: R&M

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About R&M

R&M (Reichle & De-Massari AG) is a globally active corporate group in the information and communication technology sectors, based in Wetzikon, Switzerland. The company develops, manufactures and sells future-proof products and systems for communication and data networks. Alongside network cabling, R&M now covers the entire connectivity range thanks to its innovative strength. R&M network solutions can be used in LAN, telecommunication, Fiber to the Home and data centers. The family company founded in 1964 has its own production plants in 13 locations. Website:


Hyper automation – Is it the next big leap in digital transformation?

June 14, 2021

We are calling hyperautomation the ‘next milestone.’ It has the potential to change the way we work and live. Hyperautomation helps organizations accelerate their digital transformation journey and lays down a strong foundation for spawning critical future innovations. It can help organizations achieve the holy grail of ‘doing more with less’.

Let us hear, what is the take of industry veterans?

Vikas Bhonsle, CEO at Crayon Software Experts India

We have all heard about automation. Another buzzword doing the rounds these days is Hyper Automation. Hyper Automation lists in Gartner’s top ten technologies in 2020, and is the end-to-end automation of processes. Hyper automation is the amalgamation of all contemporary technologies such as Robotic Process Automation (RPA), Intelligent Business Process Management Suites (iBPMS), Process Mining, Artificial Intelligence/Machine Learning, Natural Language Processing (NLP), Optical Character Recognition (OCR) and Digital Twin of an Organization (DTO), to accelerate the automation processes further. It is enhancing the concept of automation. Discover, analyze, design, automate, measure, monitor, reassess are the key outputs of hyper-automation. And it is very much suggestive that with hyper-automation on a roll, tasks will be further alienated from human dependency.

Yes, indeed, it will be a major aspect of digital transformation that we will get to see. It will remove the need of human dependency from several repetitive tasks. Basically, any task, that does not require human interference or human intelligence, will be adopting hyper automation in the coming future. We will see hospitals employing digital nurses, or bot nurses, who will register and interact with patients to understand their sickness, symptoms, and other health data, at the initial stage where doctor support is not required. Other manual tasks such as billing and claims will be mostly done by hyper automation. Documentation, invoices, regulation processes, identity verification, customer due diligence, account activation, etc. will be all taken care by hyper automation. When businesses will see most of the tasks and processes automated, end-to-end processes will be more reliable and goal oriented. And thus, with hyper automation, organizations will find it faster to adapt to evolving business and market demands.

Mr. Harikrishna Prabhu, COO at TechnoBind

Hyperautomation has been named in the list of top 10 strategic technology trends for 2021 by Gartner. It is an approach in which organizations rapidly identify and automate as many business processes as possible. It involves the use of a combination of technology tools, including but not limited to machine learning, packaged software, and automation tools to deliver work. Moreover, it is an amalgamation of next-generation technologies like Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), and advanced analytics (AA). Hence, it is fast becoming a key strategy for IT and business leaders to consider for their organizations’ digital transformation initiatives.

In today’s digital world, hyper-automation has shifted from an option to a condition of survival. It has become a new way of working that has change enterprises. Those enterprises that remain supported by a patchwork of technologies that are not lean, optimized, connected, clean, or explicit will start to fall behind in a world where the acceleration of digital business transformation requires efficiency, speed, and democratization. Enterprises that are not able to focus on efficiency, efficacy, and business agility will quickly be left behind. Hyperautomation is a boon that will continue to positively impact businesses to a great extent. By understanding these areas of impact, leaders can better prioritize decisions around digital transformation and increase their efforts to attain maximum benefits. There is no doubt that the pandemic has increased digital demands, and technology leaders are forced to move their roadmap forward towards robotic process automation (RPA) and hyper-automation.

How Is AIOps Transforming the Future of IT Operations?

June 14, 2021

Did you know that Artificial Intelligence began as an experimental program in organizations? However, as the global spending on Artificial Intelligence stood at over $50 billion in 2020 and continues to grow, it’s become apparent that this is one experiment that’s here to stay and will completely transform the way business operations are undertaken.

How did AIOps become a significant player?

Over time, traditional IT management strategies failed to sustain the scope and volume of innovation. As a result, businesses began to realize the enormous potential in AI and began spending heavily on it. Artificial Intelligence for IT Operations, abbreviated as AIOps, was created out of this pressing need to assist significant digital business change.

One way AI will begin to contribute value is through helping IT operations, often known as AIOps. When it comes to discovering and addressing enterprise IT challenges and optimizing processes, AIOps is the latest popular trend.

Before we delve further, let’s cover the basics.

What is AIOps?

AIOps functions as a generalizing blanket phrase for all things involving big data analytics, machine learning, and AI.

By employing data to detect and reply to issues in real-time automatically, these systems provide superior control, predictability, and visibility. AIOps eliminates data silos in IT by bringing all types of data under one roof. The collected ocean of data is then used to execute a Machine Learning method to develop insights that allow responsive enhancements and corrections. With AIOps, issues are detected and addressed before they can have significant consequences.

It’s been predicted that the adoption of AIOps and digital experience monitoring solutions by significant enterprises to monitor apps and infrastructure will increase from 5% in 2018 to 30% in 2023. AIOps is becoming more popular among businesses, who view it as a pragmatic and required component of a portfolio of next-generation IT solutions.

Where is AIOps primarily used?

According to an AIOps Exchange survey, 45% of businesses utilize AIOps to improve root cause investigation and forecast future problems.

The early stages of AIOps adoption focus on automating routine or trivial activities, such as sifting through warnings generated by infrastructure monitoring systems. The primary components for enhancing IT operations through tracking and automation are enhanced machine learning and analytics.

Now let’s delve a little deeper; businesses have data spread across their organization. And this data contains snippets of integral information. You certainly can’t sift through all the data on your own or via the use of traditional IT management structures.

So, how can you make sense of all of this data and use it to achieve business outcomes?

That’s where AIOps steps in.

  • To obtain complete data access: The volume, diversity, and velocity created by today’s complex and networked IT systems were not anticipated by traditional methodologies, methods, and solutions. Instead, they combine and aggregate data before averaging it, jeopardizing data integrity. Thus, the capacity of an AIOps platform to acquire substantial data sets of any type from throughout the environment while retaining data integrity for complete analysis is a significant advantage.
  • To make data analysis easier: How can you automate data analysis to help you acquire relevant insights and take action? That’s where artificial intelligence (AI) comes in. Machine learning (ML)-powered AI automates insights and actions by applying algorithms to vast volumes of data. This allows IT to take a seat at the table and influence business choices based on data.
  • To reduce downtime costs and boost customer satisfaction: Improve your ability to forecast the causes of downtime so you can prevent and resolve issues before they happen.
  • To eliminate IT silos and siloed responses: Gain value from data locked in silos by accelerating root-cause analysis and remediation.
  • To improve workforce collaboration: Enhance the culture of collaboration across the organization and maximize strategic organizational efforts that provide bottom-line value.
  • To remove time-consuming manual tasks: Reduce inconsistency in response, eliminate mistakes that are difficult to diagnose, and allow IT staff to spend more time and energy on analysis and improvement by automating laborious manual operations.

In conclusion

The current IT business environment is extremely fast-paced, and humans alone cannot keep up. AIOps aids in the reduction of effort and smoothing of business processes by optimizing IT processes. The future of AIOps is bright; as technology gets more human, it will unlock a wealth of hitherto untapped data and significantly reduce business expenses. The sooner you begin to utilize this technology, the better it is for the future of your business and its IT operations.

PremiumAV Promulgate Premier Ortega’ Guitar for Aspiring Guitarists

June 14, 2021

PremiumAV Promulgate Premier Ortega’ Guitar for Aspiring Guitarists

  • These guitars are well known for great tone and outstanding playability. Quality tuning gearing gives simple, stable and reliable tuning.
  • Crafted with high quality wood and perfect for beginners and aspiring players

BENGALURU, India – June 14, 2021 – PremiumAV, a leading provider of new-age PC & Mobile accessories today introduced Ortega’ Electric Guitar, model PS-KHR-05 and PS-KB-13 for beginners and professionals in India. Ortega guitars are packed up with a host of enchanting features, built to cater to the demands of contemporary musicians wanting to acquire an edge over their peers and have softer strings which saves your fingers from getting strained. Equipped with an HSS pickup, which offers versatile play-ability for a wide range of applications.

Mr. Sanjay Garg, CEO at PremiumAV, said “We are overwhelmed to announce the launch of Ortega guitar in India. These guitars are crafted for excellent sound, remarkable feel, and stylish looks that demanding players will appreciate and allow every player to quickly define their own signature sound. Ortega guitars come with high-quality chrome-plated nickel die-cast tuners which allows for finest tuning. These guitars are the instrument of choice for schools, personal and professional use“.

The all new Ortega guitars are designed especially for aspiring guitarists. The sound from these guitars is characterized by a clear low end, bright treble notes, and a scooped midrange. The strings are designed to absorb less moisture than other strings, which greatly improves the intonation and tuning accuracy. The guitar is crafted from a quality rich material, which imparts strength and rigidity to the overall construction and is a good choice for professionals. It comes very lightweight, which does not face any discomfort in hanging this guitar while performing. The strings are made of soft steel which flattens the high pressure and absorbs unwanted vibrations from the strings, thus offering a clean and direct sound. Additionally, these guitars are truly innovative and versatile. The high-gloss finishing makes the guitar look stylish and the metallic parts from rust.

Click here To know more about Ortega ELM High Quality 25.5″ 21 Frets Maple Musical Guitar (PS-KHR-05)

Click here To know more about Ortega ELM High Quality 34″,24 Frets Rosewood Musical Guitar (PS-KB-13)

Price, Availability and Warranty

Ortega Guitar is readily available for purchase from PremiumAV brand store, and it is also available in retail markets all over india.

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About PremiumAV

PremiumAV is the new age PC & Mobile Accessories company. With more than two decades of experience, PremiumAV has come a long way in addressing the market dynamics of evolving customer’s needs. PremiumAV has been a trusted partner for vendors who would want to launch their brands on Amazon. PremiumAV also helps the vendors achieve brand licensing. PremiumAV has been doing this for multiple brands spread across various categories like speakers, mobile accessories, smart watches, high-end cables and connectors, software solutions, musical instruments, chargers & converters, PC peripherals, pet accessories, and more.

PremiumAV operation was started by Mr. Sanjay Garg in 1999, a well-known company selling software for laptops and mobile devices. Mr. Sanjay then took a parallel entry into the gadgets and mobile accessories segment in 2016. PremiumAV built an impressive product range of more than 1000. Today, PremiumAV has its own 10 trademark branded products on Amazon.

In early 2017, PremiumAV moved towards being a service-oriented company. It took the approach of filling in the gap where vendors were finding it difficult to place their products on e-commerce portals. Adding the issues, PremiumAV today helps vendors place their products on Amazon at competitive prices, yielding more profits to the vendors. PremiumAV has a tie-up with Appario and Cloudtail to place vendor products on Amazon. PremiumAV has also signed-up an Accelerator Program with Amazon under the brand name “BRIX”. to learn more about PremiumAV visit

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