GajShield’s qualified engineers provide technical assistance to the partners and customers and keep them updated on evolving threats and ways to defend against them
BANGALORE / MUMBAI, India – January 30, 2014 – GajShield, a leading provider of Network Security and Email Security, offers faster support to the partners and customers through on-time technical assistance. GajShield’s knowledgeable and qualified technical engineers keep partners and customers updated on the evolving threats. Technical engineers help them to troubleshoot problems related to their network as well as configuration of various GajShield features.
One of the key benefits that GajShield partners and customers get is that they interface directly with GajShield technical engineers. GajShield team provides faster support to the partners and customers through a dedicated toll-free number and email support. The telephonic supports can be availed on the toll-free number 1800220032 and the email support can be availed by sending the queries to email@example.com. The support engineers are well experienced on GajShield UTM appliance and are capable of providing the best assistance in addressing the problems. The in-house test environment will help support engineer to simulate customer problem and provide them quick solution.
GajShield’s customers and partners directly interface with technical engineers who understand their problem faster and resolve it quickly. GajShield team has good understanding of network problems which helps in giving timely response to the customers. The team has expertise in providing suggestions and concrete solutions to customer’s problems, which will help customer to protect their overall network. GajShield conducts continuous training and certification programs for both customers and partners.
Mr Sonit Jain, CEO at GajShield said “We bring in a lot of benefits to partners and customers, as the call does not get routed to any non technical call center representative but to a qualified engineer straight away. We are committed to provide superior support for every product we offer. We work on a simple principal, if a customer opts to take GajShield product and services then he should not look to opt any other competing vendor.“
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GajShield Infotech (I) Pvt. Ltd. since its inception in 2002 focuses on providing Network Security Solutions to Corporate. Our Mission is to “make the Internet a safe place to work”.
GajShield is a leading Security Company having the distinction of being one of the few companies worldwide and the 1st Indian Firewall Product Company to have earned ICSA Labs Firewall Certification Criteria 4.1. The ICSA Labs’ Certification Program provides assurance to the user community that certified Products meet industry-accepted security standards worldwide.
GajShield develops, markets and supports an integrated set of enterprise security management software products for heterogeneous computing environments. Large customers around the world select the Company’s solution because of its reliability, performance and unique ability to seamlessly integrate with existing and future computing environments. To know more please visit www.gajshield.com.