- Individuals can contact professional team through toll-free/direct numbers
- Queries can be addressed personally through email
- Door to door pick and drop of RMA service even in remote areas
NEW DELHI, India – October 29, 2015 – Edimax Technology, a leading provider of premier networking solutions, today announced their toll free number to support the queries of customers and partners. This toll free number is in addition to the existing online support and direct numbers
Customers can get first-hand information on pre-sale/post-sale queries from the technical support team- L1 from the toll free number and further can get connected to their L2 support team on direct numbers/online. Edimax is providing door to door replacement service with the SMS updates even in remote areas.
The new toll-free number 1800-103-2681 is already operational and is open to Indian channel partners and consumers seeking technical support from Edimax. The number would be operational from 10 am to 7 pm on through the week barring Sundays and national holidays.In addition to this Toll Free number, direct numbers and mail support will also remain operational i.e.,+91-9867520529/ +91-9780021413 and support email@example.com
On the announcement of Toll free number, Mr Sanjay Joshi, Country Manager at Edimax Technology said, “Our aim is to reach our customers and partners pan Indiawith this Toll free Number and we can enhance the service levels, maintaining timely support with world class Door to Door RMA warranty services. We have a well trained team of service engineers dedicated to solve the grievances of our customers.”
Edimax a leader in Networking industry for over 25 years has well appreciated the idea of creating happy partners & customer base and technical support is a critical tool in achieving that be it pre-sales or post-sales support.
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About Edimax Technology
Edimax Technology is dedicated to the design, development and manufacture of smart networking solutions. Since Edimax was founded in 1986, the company has grown to be among the world’s leading manufacturers of advanced network communication products. Edimax is headquartered in Taiwan (Republic of China) and has been listed at the Taiwanese Stock Exchange since 2001. In 2003, Edimax was ISO 9001 and ISO 14000 certified. Edimax’s product portfolio fulfils the needs of any networking and IP surveillance architecture or application requirements. To know more, please visit http://www.edimax.com/