GURGAON / NEW DELHI, India – February 20, 2018 – SER Group, Europe’s largest Enterprise Content Manager (ECM) vendor, today announced its new association with Softage (ITL), a leader in the field of Digitization and Custodian Services (DMS) to set in motion a revolutionary change in the Indian technological landscape. This move is set to extend ECM’s reach into Indian and Middle Eastern markets, providing proficient aid to enterprises in content management.
Sivasubramaniam Visweswaran, VP of SER Group’s APAC region; Ozair Yasin, Managing Director, SoftAge;
CP Joshi, Chief Strategy & Business Development, SoftAge
SER Group is a premium vendor for ECM and BPM solutions, listed by Gartner in their “Magic Quadrant for ECM” and Forrester Waves™ ECM – Transactional Content Services and ECM – Business Content Services.
Mr Sivasubramaniam Visweswaran, VP of SER Group’s APAC region, said, “Today, data rules the world and Indian enterprises are no different. With technology advancements and government initiatives like Digital India, there is a huge generation of digital data. We enable the digital transformation of businesses by end-to-end management of enterprise content and facilitating the delivery of contextual information to businesses (employees) for improved collaboration, smarter decision making and enhanced customer satisfaction. Being partnered with SoftAge, we are excited at reaching the Indian & the Middle East markets with strong footprint.”
With SoftAge ECM Excellence and SER’s Doxis4, a software for the enterprise content management (ECM) system of the future, both the companies are set to cater world-class experience for the customers.
On the association, Mr Ozair Yasin, Managing Director, SoftAge, said “We are pleased with our partnership with SER Group. Through this association, we intend to bring potent capabilities of the versatile ECM software to the discerning utilization of our organizational atmosphere. This unique software, in combination with our ECM excellence, generates one of the most important ROIs of our time: the return on information.”
SER Group develops and implements software for the enterprise content management (ECM) system of the future. As a digital workspace, Doxis4 boosts the information literacy of each employee and of the entire organization. The vendor secures information and taps its full potential. Doxis4connects people with information, synchronizes business processes and facilitates knowledge-based teamwork between companies, their suppliers and customers.
SER’s Doxis4 iECM suite unifies ECM, BPM and case management on one single platform supporting the Indian as well as the market in the Middle East. Its state-of-the-art software architecture combined with an intuitive user experience allows for a seamless integration into an existing business structure and customization for newly developed areas of business. Ready-to-run solutions support multiple vertical and horizontal use cases, e.g. accounts payable, HR records, banking solutions, e-governance, oil and gas industry, etc. The software is available in 12 languages, among them Arabic and English, serving India and the Middle East perfectly. Each user can operate Doxis4 in their preferred language.
On the partnership, Mr Morad Rhlid, Managing Director, SER Solutions International, said “We see great potential in both markets and the partnership with SoftAge supports our ambitious goals in those regions, to extend our footprint and enable more and more customers in efficiently managing their content and processes.”
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About SER Group
SER connects people, products and processes in the most efficient way possible to create the digital workspace of the future. With our leading Doxis4 iECM suite we have been setting new standards in the development of enterprise content management software (ECM) for the past 30 years. More than one million satisfied users worldwide rely on our user-friendly solution to increase their return on information. The unified platform for ECM and BPM (business process management) seamlessly integrates content and processes to the benefit of its users. ECM Excellence by SER unites vision, inspiration, experience, awareness and the expertise of our team of over 550 employees.
With sales representations in Germany, Austria, Switzerland, BeNeLux, France, Iberia, Poland, Russia, United Kingdom, India and China, we offer our customers localized products and services according to their needs. An international network of professional business partners supports us in further locations.. For more details please visit www.ser-solutions.com
SoftAge Information Technology Limited prides itself as one of the leaders in the field of Document Management Services. SoftAge is ISO 27001:2013 certified for information security, and ISO 9001:2015 certified for operations. SoftAge is also a member of NASSCOM, FICCI, CII, ASSOCHAM, ESC & PRISM International.
The company acts as a strategic partner offering integrated one-stop solution for the entire chain of the document life-cycle management. By providing critical support services in the space of document management, SoftAge helps the clients to focus on their core business activities without compromising on document management related activities. Setup in 1994 and with several years of proven expertise, SoftAge has created a name for itself in this niche area by providing document management solutions that help to bridge the gap between physical and digital information for clients across India, the UAE, Kenya, Zambia, KSA and Chad.
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