Dealing with Cyber Security Challenges in a Post-COVID World

June 25, 2020

By

Vikas Bhonsle

CEO

Crayon India

With Covid-19 hitting the headlines, it has forced most organizations to adopt to new practices and norms such as Social Distancing, Sanitization and Remote Working. While the world is combating this epidemic, we also have cybercriminals who are indeed capitalizing on this crisis.

The Coronavirus epidemic has created a fresh and unlikely cybersecurity challenge for most organizations around the world. Pre-COVID19, employees were accessing their corporate network through secured office laptops and devices. With the rise in employees working from home, enterprises have been forced to migrate to cloud services almost overnight. In this rapid rush, many security best practices have been overlooked. Cloud services like enterprise chat rooms, online office suites and drives are seeing widespread use nowadays for file sharing and communication. This creates novel problems, since there are more unsecured devices being used by workers that are lacking the latest security updates and patches. Therefore, with work from home becoming the new normal, Cyber Security strategies need to get sharper, stronger and more relevant.

Let’s face it, we all know that security bugs and privacy hacking practices are not new. The traditional approach to security has been to look for outsiders who may try to break in and steal confidential data. That dynamic has now changed with the risks coming from within so to speak. Employees who lack training in security best practices may end up causing the leak of sensitive organizational data. Cybersecurity leaders must be willing to look at the bad actors or employees with malicious intent as well. This emerging threat is a serious factor to consider since a sudden influx of unsecured devices being used worldwide is a major risk. To successfully prepare for this changing landscape, we need a new paradigm of security thinking and to use tools designed for use in such scenarios. Organizations should be proactive in advising Employees and Business Partners to be more cautious and alert when interacting with external parties be it as simple as opening links, emails or documents related to the subject COVID-19. One can never know what they are stepping into. It is better to stay safe than being sorry.

Organisations that will have to consider the new threat landscape are those who are dealing in large amounts of confidential or proprietary data. This sensitive information that was earlier kept secure will require new ways of safekeeping. Cybercriminals will be eager to take advantage of this new occurrence. We are sure to see sophisticated attacks that take advantage of this widespread change in working habits. We will be seeing new hacking tools and ransomware and phishing attacks being employed. Organizations should evaluate and explore new security defense tools and methods for areas where they foresee a huge risk.

All organizations have business continuity plans, but no one would have anticipated or baked in a plan on how to manage Covid-19. It will be a good thought to revisit the Organization’s BCP plan. A risk assessment should be conducted across all processes of the Organization.

Tackling Insider Threats

A rogue employee can cause severe damage by connecting compromised devices to the company network and stealing proprietary information. To thwart such attacks, organisations must use security tools equipped with advanced analytics that track user behavior. Cybersecurity providers must factor in the human element as well while conducting threat assessments.

The tool must be reliant on multiple data sources to eliminate false positives. A typical employee uses multiple channels including SharePoint, Slack, Salesforce, and others to access and interact with company data. A mature cybersecurity solution should be able to access and analyze their user behavior from all these data sources. An advanced solution should also be able to differentiate malicious intent from normal usage.

These tools require the ability to track and record evidence of unlawful actions performed on company data. To deter insider attacks, one also requires video evidence and detailed logs to indicate malicious intent beyond a doubt. Any solution that seeks to implement this must have strong control measures to ensure that legitimate users are not affected.

Organizations should also make it a process to sensitize their employees around information security and should make use of GDPR to ensure that confidential information remain secure in case of theft or damage.

Conclusion Covid is here and is changing our lives. It has given rise to new lifestyles, new policies, approaches and new security threats. To protect intellectual property, organisations will have to transition from traditional security policies and doctrines to ones suited to a world where remote working will become increasingly common. A shift in thinking is required at a fundamental level to tackle these emerging threats. Be Smart and Stay Safe.


Crayon Service Line is a Unified Platform for Software & Cloud Advisory Services.

June 23, 2020

The Service Line gives access to Virtual Consultants in the Software Licensing, Cloud Architecture, Software & Cloud Analytics world with required OEM support through its service desk.

MUMBAI, India – June 23, 2020

Crayon, the global leader in digital transformation, has extended and enhanced its support mechanism for its Indian Customers. They have launched a unified advisory service platform for their customers to ease the support process on queries related to Licensing, Volume Licensing Cloud and Software Asset Management. Customers can now address queries by just sending an email to Crayon Service Line – servicedesk@in.crayon.com. Through this new Service line, Crayon has deployed Dedicated Experts and Experienced Advisors working to provide a distinctive experience for customers within business hours.

Software Licensing and Cloud consumptions are complex. The customers find it very difficult to keep pace tracking and applying the right solutions. Licensing rules are very versatile, the right use can help customers optimize costs & the risks associated with unpatched versions become the hub for cybercrime. Moving to cloud with right licensing is itself tedious & keeping the consumption costs low is another challenge. Customers find it very difficult to have all such experts. Service Line from Crayon brings all these experts under one umbrella. We are very confident that our customers will benefit from this new initiative. It also important to see through our Customer’s eyes. We want to create value by transforming our Customer’s Journey and at Crayon I can promise you it is the Customer’s end-to-end Journey,” said Vikas Bhonsle, Chief Executive Officer at Crayon India.

The core objective of the Crayon Service Line is to provide faster and qualified responses based on verified sources to complex queries on licensing, cloud, compliance, and governance. The experts at the service line have been chosen carefully. They come with industry knowledge and experience that has come after dealing with many projects.

Experts at Crayon Service Line will help customers with:

  • Right Licensing advisory to enable smart procurement in times of renewals, true ups for volume licensing, be it Microsoft Azure, IBM, Oracle, VMware, RedHat, Citrix, Veeam and other software.
  • Cloud consulting support from our cloud architects for Azure & AWS to keep pace with business continuity, backup & disaster recovery and other business-oriented cloud solutions like enterprise mobility solutions and virtual workspaces with virtual desktops.
  • Access to software and cloud analytics advisory for right sizing of your software and cloud infrastructure.
  • Software Asset Management teams for guidance with various OEM licensing, be it baselines, setting right policies & practice, certifying & training people to build inhouse teams in Software Asset Management, Hardware Asset Management and Mobile Asset Management or be it guidance in becoming an ISO 27001 certified organization.
  • Guidance on deployment and Migration from on-premise to cloud. Advisory assistance on implementations, and post-deployment support with Crayon’s Managed Services

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About Crayon

Crayon, a global leader in IT and digital transformation services and the largest independent ‘cloud economics’ practice, strongly believes in the “Pay-per-usage” model – organizations must pay for the IT resources they actually need. Crayon is the most reliable and trusted technical advisor for many of the world’s leading organizations. Crayon helps customers build the commercial and technical foundation for a successful digital transformation journey through a reliable services framework allowing our customers to right-size and optimize their IT estates to unlock technology’s potential and innovation. Headquartered in Oslo, Norway, Crayon has over 1600 employees across approximately 50 locations worldwide. For more information, visit: www.crayon.com


Crayon Unveils New Corporate Logo

June 8, 2020

OSLO, Norway/MUMBAI, India – June 8, 2020

Crayon, a global leader in digital transformation, announced today the start of its new corporate brand identity that better reflects its service-oriented approach in helping customers’ journey into the cloud while ensuring that their IT estates are rightsized, managed and optimized.

I think that the new logo is fantastic,” said Crayon, co-founder Rune Syversen. “We’re in the middle of a transformation as a company and moving toward more service-oriented, cloud-based solutions and we want a brand that resonates with what we’re doing and the people behind our innovations.”

The new logo is part of Crayon’s new corporate brand identity that will be rolled out over the next several months.

Crayon has always believed in Creativity, Simplicity, Effectiveness and Dynamism in every action it takes. The new logo reflects our Services Oriented approach and projects the Company’s Norwegian cultural identity to its Customer, Partners and OEMs. The new visual identity expresses Crayon’s high-quality People, Products and Services.” said Vikas Bhonsle, Chief Executive Officer at Crayon India.

We are extremely excited and geared up to battle the challenges in order to attain newer heights of success with this positive and vibrant visual communication to the outer worldVikas further added.”

Crayon has a Customer-First and Vendor-Agnostic advisory approach so that clients can select the best solutions for their business needs and budget. Its framework of reliable services based on industry standards and best-practice methodologies in cloud and software are complemented by an award-winning big data, AI, Machine Learning and IoT practice.

Crayon’s deep expertise in all these areas unlocks the potential of IT and innovation, creating true business value.

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About Crayon

Crayon, a global leader in IT and digital transformation services and the largest independent ‘cloud economics’ practice, strongly believes in “Pay-per-usage” model – organizations must pay for the IT resources they actually need. Crayon is the most reliable and trusted technical advisor for many of the world’s leading organizations. Crayon helps customers build the commercial and technical foundation for a successful digital transformation journey through a reliable services framework allowing our customers to right-size and optimize their IT estates to unlock technology’s potential and innovation. Headquartered in Oslo, Norway, Crayon has over 1600 employees across approximately 50 locations worldwide. For more information, visit: www.crayon.com


Crayon Software Experts Conducts 2nd Edition of EXCELLERATE: A 3 City Partner Summit

March 31, 2020

  • The 3 City EXCELLERATE Partner Summit Saw A Conglomeration Of 150+ Top Business Partners From The Channel Ecosystem
  • Brainstorming Sessions On Digital Transformation Initiatives With Partners and Alliances Who Were Part of the Event Remained as The Highlight

MUMBAI, India – March 31, 2020 – Crayon Software Experts, a global leader in technology and digital transformation services organized its 2nd chapter of digital transformation drive – EXCELLERATE PARTNER SUMMIT in 3 cities (New Delhi, Bengaluru & Mumbai). The event attracted top industry leaders, partners and addressed pressing issues they face during their digital initiatives. In addition to the in-depth discussions around digital initiatives, the event also covered a wide gamut of technology topics such as AI, Analytics, IoT, Blockchain and Cloud security.

Indian enterprises are adopting new-age technologies to catapult their business profitability. To increase our reach and offer better support to our customers, we have increased our regional partner network and conducting more events,” said Venkataraman Dhanapathy, Director of Strategic Sales at Crayon. “Events like these helps our partners to know more about the future market scenario and gives us a chance to know the day to day struggles they face. The 3 city drives were of great success and we are overjoyed by the partner’s interest.”

Delhi EXCELLERATE Partner Summit was one of the successful events of the year. As an innovator in this space, we plan to host such events that can serve as a knowledge-sharing platform to help customers and partners overcome Digital obstacles. With our unique offerings, we are confident that we will bag more customers as well as partners in this region,” said Jitendra Sardana, Regional Channel HeadNorth at Crayon Software Experts India.

We have demonstrated success in most of the markets because of the partner’s support and efficient back-end team for quicker resolution for customers. Right from the beginning, our approach of business has always been partner centric. We intend to host more such focused events for our focused partners to maximize business opportunities,” said Chandu Ediga, Regional Channel Head (South) at Crayon Software Experts India.

It was a real pleasure to interact with industry stalwarts and understand their thoughts on digital transformation and expectations from partners like us. As a global leader in IT & DX services, we will continue to support our Partners and their customers’ digital initiatives through our tech capabilities and tools to accelerate their digital transformation journey,” said Laxmikant Ambulkar, Regional Channel Head (West) & Product Lead at Crayon Software Experts India.

The events in respective regions were concluded by Regional Heads from Crayon, who gave the vote of thanks. The attendees of the event received fresh perspectives with a lot of takeaways from the EXCELLERATE speakers, which were further explored during networking over dinner.

 

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About Crayon

Crayon, a global leader in IT and digital transformation services and the largest independent ‘cloud economics’ practice, strongly believes in “Pay-per-usage” model — organizations must pay for the IT resources they need. Crayon is the most reliable and trusted technical advisor for many of the world’s leading organizations. Through unique people, tools, and systems, the company ensures the best ROI from complex technology investments.

Crayon — specialists in Software Volume Licensing, Cloud Analytics, and Associated Consulting Services, is headquartered in Oslo, Norway with offices around the world. For more information, visit: www.crayon.com


Crayon Bags ‘Best Solution Provider of the Year’ Award for Software Analytics & Cloud Transformation Solutions at UBS Forums

February 28, 2020

The event witnessed the most influential gathering of CIOs and industry experts to discuss the best strategies to stay relevant in the age of disruption

MUMBAI, India – February 27, 2020 – Crayon, a leading global software and cloud expert, was recognized as the ‘Best Solution Provider of the Year 2019’ in the category ‘Software Analytics & Cloud Transformation’ by UBS Forums. With the advancements in technology, digital transformation, AI, Analytics, ML and more, this year, UBS Forums offered a chance to CIOs to share their insights in driving business growth and value.

Held at The St. Regis, Mumbai, the conclave highlighted the best strategies to adapt and stay relevant in the age of disruption, drive business value through digital transformation and, innovation while discussing the challenges faced by CIOs.

Crayon was awarded for its Software Analytics & Cloud Transformation Solutions. The award is the acknowledgment of Crayon creating a satisfied customer base in India by ensuring that their product-line/solutions are in line with the latest trends and demands in the market.

We have added one more feather to our cap. This recognition is the acknowledgment of we serving our customers right. While the sky has no limit, we do understand that we have a long way to go, but appreciations and recognitions like these help us gear up the confidence in our growth curve,” said Vikas Bhonsle, CEO at Crayon India.

The UBS Forums — CIO Conclave is designed to help CIOs to deal with the new age challenges. With so many new age technologies coming in, the need for advanced solutions is higher than ever. The key takeaway from this year’s conclave was how to deliver better ROI, promote agile practices, bolsters technology talent, and managing portfolio of initiatives through modernized infrastructure, automated IT delivery and transformations to improve business agility.

It was indeed a great experience to be a part of transformative learning through an ideal mix of panel discussions, success stories (use cases), best practices to adapt and think tank session to actively engage participants beyond the traditional one way information stream,” Vikas further added.

Within a short span of time, Crayon Software Experts has proved itself as one of the best choices for a complete software solution in the Indian market. The company got a strong exponential topline growth of approximately 72% in 2019 and have successfully enhanced the customer base by two fold in 2019 across India. Furthermore, the company has been the heir of many accolades and recognitions from leading media houses and prospective vendors, which proves their vigor as a leading Cloud Player.

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About Crayon

Crayon, a global leader in IT and digital transformation services and the largest independent ‘cloud economics’ practice, strongly believes in “Pay-per-usage” model — organizations must pay for the IT resources they actually need. Crayon is the most reliable and trusted technical advisor for many of the world’s leading organizations. Through unique people, tools, and systems, the company ensures the best ROI from complex technology investments.

Crayon – specialized in software asset management (SAM), cloud and volume licensing and associated consulting services, is headquartered in Oslo, Norway with offices around the world. For more information, visit:www.crayon.com


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